Subject to these terms, we do not offer refunds on the purchase of natural goods nor on the provision of services. Our returns on defective products lasts for 7 days after you receive any item. If 7 days have gone by since delivery of your purchase, unfortunately we can’t offer you a refund.
Where items have been made or personalised for you, they are non-refundable unless defective. Please be sure to confirm all items prior to purchasing.
If you need to return a defective item, send us an email at our contact email address on this website and we will provide you with the address to return your items. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
When you are returning items, you should consider using a trackable shipping service or purchasing shipping insurance. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.